At Tripp Hearing, we believe in being clear, transparent, and fair in how we deliver our services. This page outlines our approach to fees, appointments, and policies so you know exactly what to expect.
Our Approach to Fees
We charge for our time, expertise, and clinical care — not just the outcome.
Every appointment includes:
- Professional assessment by a qualified clinician
- Use of specialist equipment
- Clear advice and recommendations
Our focus is always on delivering the right care, not rushing appointments or cutting corners.
Hearing Tests
Hearing tests are charged at £160.
Our hearing assessments are comprehensive and designed to give you a clear understanding of your hearing and next steps.
- Full clinical assessment
- Explanation of results
- Personalised recommendations
There is no obligation to proceed with treatment or hearing aids following your appointment.
Ear Wax Removal
Ear wax removal appointments are charged at £90.
This fee applies:
- Whether wax is present or not
- Whether one or both ears are treated
This is because you are booking the clinician’s time and expertise, including a full assessment of your ear health.
If no wax is present, we will:
- Carry out a hearing screen
- Assess middle ear function where appropriate
- Help identify the cause of any blocked sensation
Hearing Aids
If hearing aids are recommended:
- We will guide you through suitable options
- Pricing will be clearly explained before any decision is made
- There is no pressure to proceed
Our role is to help you make the right decision for you, not the quickest one.
Hearing aid costs are (per aid):
Premium – £2150
Advanced – £1990
Standard – £1830
Essential – £1720
Trial & Evaluation Periods
Where we offer a trial period:
- Full details will be explained at your fitting
- You will have time to experience the benefit in your daily life
- We recommend insuring devices during this period
Our aim is to ensure you feel confident in your decision.
Appointments
We allocate dedicated time for every appointment to ensure you receive the highest standard of care.
Arriving on Time
Please arrive on time so we can make full use of your appointment.
Late Arrivals
If you are late, we will always do our best to accommodate you. However:
- The appointment may need to be shortened
- Some elements may need to be rescheduled
Cancellations & Missed Appointments
We understand that things change.
- We ask for at least 24 hours’ notice for cancellations
- Missed appointments or late cancellations may incur a fee
This helps us offer appointments to other clients who may be waiting.
Our Commitment to You
- Clear, honest advice
- No pressure or obligation
- Professional, personalised care
- Time taken to do things properly
Privacy & Data
Your personal data is handled with care and in accordance with data protection law.
For full details, please see our Privacy Policy.